Sony techs don’t have a Vectorscope…

I have a Sony J3 deck that blew a DSP chip on the main board. It was estimated to run $4,000 to repair by three different independent service companies. I finally sent it off to Sony Broadcast Repair to get it checked out. They are the only ones who can do the repair because it involves replacing the entire main board for the deck.

The Sony tech who got the deck sent a response back when he got it that he couldn’t find anything wrong with the deck. Understand that this deck couldn’t play back digital tapes of any kind – the signal looked worse than a YouTube! compression…if you looked at a monitor the picture was all blocky. The Sony tech didn’t see anything wrong with it when he played back a standard color bars test tape…I was surprised. When asked if he looked at the output of the deck on a vectorscope, he responded that he didn’t have a vectorscope…

WTF!?!?!

The East Coast Sony Broadcast Repair facility has only one workbench out of several
that has a vectorscope. When I mentioned that I had 12 vectorscopes in my facility the response was, “Wow, sounds like really high tech place to work.” When he finally did get time on the bench with the vectorscope, he saw the problem immediately…

Now I’m wondering if the deck will work when I get it back….

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